All orders are subject to a handling period before shipment, usually 1 - 3 business days.

You will then receive an email notification of shipment with full tracking information. 

Please allow 10 - 14 business days to receive your order.

View our full shipping policy

We offer a 30 day money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 calendar days of delivery.

We will do whatever it takes to make sure you are 100% satisfied with your purchase.

Send an email to help@ilovekittys.com and we'll respond as soon as possible.

Full Refund Policy